FAQ

Frequently Asked Questions about the Wordfast User Conference

What is the situation with COVID-19?
Is my registration refundable?
Is my registration transferrable?
I don’t want to stay at the conference hotel. Can I register without having to pay for the hotel?
How do I book my stay at the conference hotel? Is there a special rate for attendees?
Where can I contact the organizer with any questions?

What is the situation with COVID-19?

At the time of answering this question, we still have more than six months ahead of us. As you know, things are quite unpredictable as waves affect each country differently. Will I be able to leave my country to attend? Will I be able to enter Montenegro? Will I have to quarantine upon arrival or returning home? Your guess is as good as ours. If we have to cancel the conference, we will do what we did in 2020—fully reimburse everyone. With this in mind, we encourage you to purchase cancellation insurance when making travel arrangements (flights and hotel booking if you are not staying at the conference hotel). If you are not permitted to travel because of restrictions imposed by the government in your home country 45 days before the conference, we will fully reimburse you.

For the safety of all our attendees, we will require you to present proof of COVID-19 vaccination or immunity when picking up your badge for the conference. We will also provide you with color-coded badges so you can indicate to other attendees how comfortable you are with physical contact: red means no handshakes, hugs, and stay out of my 1-meter bubble; yellow means a fist bump and minimal contact to play it safe; green means I feel comfortable with handshakes, hugs, kisses, etc.
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Is my registration refundable?

Attendees who cancel their participation no later than 45 days before the planned event date may receive a refund of their registration fees, minus a 10% administrative fee. Partial refunds may be made no later than 15 days before the planned event date. No refunds will be granted for cancellations beyond that point. Refunds will be processed 30 days after receiving written notification of cancellation. Cancellations must be requested by writing to the organizers.

  • If we have to cancel the event, we will do so with 45-day advance notice and fully refund you registration, dinners and your hotel room.
  • If you have to cancel 45 to 30 days before the event, there is a 10% cancellation fee for the hotel room (applied by the hotel).
  • If you have to cancel 29 to 7 days before the event, there is a 30% cancellation fee for the hotel room (applied by the hotel).

Any cancellation fees will be waived if you are prevented from traveling due to COVID (positive test or government-imposed travel restrictions).
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Is my registration transferrable?

Sure, but no scalping please.
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I don’t want to stay at the conference hotel. Can I register without having to pay for the hotel?

Yes, the conference registration fee does not include your hotel stay. If you want to stay at the conference hotel, please reserve your room when registering for the conference (see the “Hotel and Dinner Bookings” section at the bottom of the Eventbrite registration form). We have a limited block of rooms so book early if you want to stay at the conference hotel!
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How do I book my stay at the conference hotel? Is there a special rate for attendees?

Please select the hotel stay when registering for the conference. If you need to book a stay for greater than 6 nights or have more than 2 people in your party, please book directly with the hotel. If there are no more rooms left in our block, you will have to contact the hotel directly.

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How can I contact the organizer with any questions?

Please fill out the form below to send us your questions.
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